Your information

What the platform stores

Your verified email or mobile identity, booking name, contact number, seat selections, invoices, submitted payment references and ticket check-in records are stored in the connected Supabase project. Authentication sessions are managed by Supabase.

Where mobile login is enabled, MSG91 receives your Indian mobile number and a one-time code to deliver the verification SMS. The platform keeps restricted sending records with a keyed phone hash to enforce limits; it does not store the code in these records. Cloudflare Turnstile checks authentication requests for automated abuse where configured.

Who can access it

You can view your own booking history after signing in. Authorized administrators can review customer and payment records. Entry scanners receive the booking name, seats and entry result for a valid scanned pass; they do not have access to the customer directory.

Location and device preferences

Location is requested through your browser. Coordinates are used in your browser to choose a nearby supported city and are not sent to the platform. Your chosen city, watchlist and unfinished seat selection are stored on this device. Tickets and UTRs are not stored in the preference store.

Payments and admission

UPI payments are sent through your chosen banking app. United TFI reviews the submitted reference against bank credit. The site does not collect your bank password, UPI PIN or card details. Admission QR codes must be kept private.

Questions and deletion requests

Contact United TFI with your verified account email or mobile and booking reference. The organizer will need to consider outstanding bookings and applicable record-keeping requirements when handling a deletion request.